Me Marketing at the Expense of You

One of the most common marketing mistakes is not focusing your business on the needs of your prospects and customers.  Take an honest look at your website, your Yellow Pages advertising, magazine ads, etc.  Do you talk about your business or your customer?  As a basic rule, if more than three-quarters of your ad relates to benefits for your Customer or Client, your execution is good.  If most of your advertising concerns your business, your services, your features, your information (location, hours, etc.), then you are failing to be relevant to your Customer.  

Some of the greatest copywriters in the last 70 years have said this in many different ways, but it’s the same basic idea — focus on the sizzle and not the steak.  Focus on benefits, not features.  

People really want to know what’s the upside for them, especially when they are online searching for a solution to their problem.  Do your business a great service and focus on your Customer.  It will help your marketing tremendously.

If it’s too “close to home” to dissect your own marketing efforts, take a look through your Yellow Pages.  Are most of the ads describing the companies (location, hours, honors & accolades, their products or services), etc.?  I think you will find that nearly 100% of the ads you read are focused on the business and not on what the business can do for you, the potential customer.  

It has been said that Internet marketing is a lot like direct marketing; it is “me to you” communication.  This is true whether your website is focused on a B2B (business-to-business) model, B2C (business-to-consumer) model, or strictly informational with no commercial agenda.  It is very direct, personal communication.  Therefore, think in terms of your prpsective customer or client; in everything you create, imagine you are them.  What would you want to know?  

Now think in terms of your own copy (the content in your website or advertising).  After every line of copy, ask, “So what?” as it relates to your customer.  If you can pass the “so what” test at every line, you have something relevant to say to that prospect.

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Online profits from a few simple strategies

One of the simplest and most overlooked aspects of online marketing is that it’s not complicated. Or more to the point, there are a lot of “experts” who try to make it complicated. Aside from whatever motivation they might have to do that <COUGH: SELL THEIR STUFF>, online profits happen as the results of one simple equation –

Traffic + Conversion = Sales

– performed over & over & over again

There are MANY ways to get traffic (visitors) to your site and get them to take some action (convert) which will either result in more leads or (less frequently) result directly in more sales to your business.

So here’s the other simple rule — you only need to master 1 or 2 traffic methods and 1 or 2 conversion methods, and you will make money. You don’t need to master the entire kitchen to make a grilled cheese sandwich, and you don’t need to know EVERYTHING about internet marketing in order to add revenue to your business.

With that in mind, there are a few basic traffic techniques I’ve implemented in some of my sites and client sites that have universally and consistently WORKED. Here are a few of those methods — but remember, you only need to pick one or two:

Traffic Generation

1) Twitter is a highly effective means of targeting your niche and developing the conversation with your customers and prospects. There really is nothing like it. However, most businesses don’t know how to use it effectively. They spam with “sales tweets” — “Look at the cool new thing I’m selling.” The 80/20 rule is highly effective — 80% of your tweets should be about something interesting, funny or otherwise engaging… a question of the day (“What’s for lunch?”)… anything to get people talking, laughing, thinking… Also, keep it consistent and be generous with re-tweets. A few tweets a day go a long way toward establishing a rabid list of followers. The wrong thing to do is to Tweet like a madman for a day or two and then disappear for a month. Or worse, don’t reply when someone direct messages you or @messages you. That’s like ignoring someone at a dinner party when they ask you to pass the gravy. You WON’T get any dessert.

2) Video marketing. This is still a very fast way to rank your site and get lots of inbound traffic. Keep your videos consistent — don’t show up one day in a baseball cap and dark lighting, talking about the rain, and another day bouncing in a jungle gym screaming about business leads. Consistent message, consistent tone, consistent look & feel. Also, be sure to put a call to action in your video’s description, as well as the full URL of your website’s landing page, and use appropriate keywords.

3) Article marketing. This is an evergreen method for outstanding traffic generation, with one HUGE caveat — mix it up! Putting the same article on 400 article directories will get you nowhere fast. You will get a bump in traffic from all the inbound links until Google figures out they’re all the same article and basically count it as one link. There are content spinners out there that alter the content of your articles automatically, but you have to be very careful here as well. Most content spinners change a word or two to replace it with a synonym, or they mash up the article randomly to the output is basically junk that cannot be read. It has to pass human review. So if you’re looking for a quality content spinner, ideally you want to be able to change the entire sentence, do that with many sentences in the article, and then have it spin those into hundreds of different articles. That’s the professional way to do it. At the bottom of your article, have a call to action in the information field; a blurb about you (the author) and a link to a free guide the reader can pick up at your website.

Conversion

1) Keep it simple. The landing page has to do ONE thing — get people to ACT. For this reason, it’s been called a SINGLE ACTION PAGE. Pear it down to the bare essence of what you need the visitor to do. Consider placing a video on the page with a very simple message, “Hey thanks for stopping by for my free whizbang. Just type in your first name and e-mail address and I will rush it right over to you. In just a moment after you send your information, you’ll get an e-mail with a confirmation link. Click that link and I will instantly send your free whizbang.”

2) Direct, direct, direct. Notice the video script in #1 above — see how we instructed the user on exactly what they need to do? And then we told them what to expect next, and what they would then need to do. And we closed with a reminder of the benefit — the free whizbang.

If you have trademarked the term “whizbang,” then I apologize in advance.

3) Test, test, test. ALWAYS have two versions of your landing page operating at one time. You can optimize your landing page using freely available Google tools in the Web Optimizer toolbox. You really can’t go on “gut” here — the data will be you every single time. Even on PPC ads, we have literally seen the addition of a question mark in the ad increase conversion by 16.8% So test, test, test.

Conclusion

These methods work on any business in any industry. Here is some social proof –

  • Local landscape designer increased her traffic by 7,342% (yes seven thousand percent)
  • Local artist went from three visitors a day to an average of 41 visitors a day
  • International digital publisher had zero e-commerce and started converting 16% of all traffic to revenue within 72 hours of implementing one traffic strategy and one conversion strategy
  • Changing a landing page to a simple design on an e-book site turned conversion from an anemic two sales per week to eight sales a day — on the same traffic.

I hope this helps your business. The average business fails to do what it takes to drive traffic or achieve conversions to their website. While they exercise 20-30 traffic methods on average, they don’t do a single one effectively.

I have written a definitive guide listing 750 traffic generation methods that’s available here. Choose one or two and do them effectively.

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Some of the advantages e-commerce has over traditional commerce are the reasons that shopping online has become so popular. If e-commerce sounds complicated to you, don’t worry. When you decide to start selling your products or services online, Kinetics Web Pro will consult on the available options and make recommendations based on your specific needs. There are literally thousands of possible e-commerce platforms out there, and many good ones… but having used the best e-commerce platforms extensively, we can discuss the pros and cons as they relate to your business. We also take into consideration your current needs with your future plans for growth. In discussing one client’s retail strategies recently, we revealed an entire wholesale model to them that they hadn’t even considered; this will potentially be worth millions of dollars to their company in revenue.

If you have no experience with e-commerce, it’s not a difficult concept at all. E-commerce is simply the exchange of goods and services through electronic data transfer. You pay online and either download an electronic item you’ve purchased like a digital book or music, or the physical goods are shipped to you. Almost everyone has used some sort of e-commerce. Online auctions like eBay are e-commerce, too, but that’s considered C2C or consumer-to-consumer commerce. And if you’ve ever used file-sharing software, whether money changed hands or not, that’s a form of P2P or peer-to-peer e-commerce.

The term e-commerce has been around a lot longer than eBay or Amazon.com. In the days before the Internet when businesses used to exchange information electronically, the term e-commerce was born. But only after the invention of the Internet did e-commerce become something the average consumer could use.

With more and more people getting online every year, more people discover the convenience of e-commerce, so sales are growing right along with increased Internet usage. Most traditional retail stores now have an online presence that accounts for a large percentage of their sales. Even small local Mom & Pop shops often have online stores that allow them to sell electronically, and bring local business into their retail stores. So many people search online and comparison shop before they actually go to a store to purchase an item, that not having an Internet presence makes no sense in today’s marketplace.

The advantages e-commerce offers business makes running an online store a highly desirable thing to do. Not only do you show up in Internet searches for your products, if you’ve taken care to make sure your search engine rankings are good, but you’ll draw local customers as well as long-distance customers who can order your goods or services online regardless of location.

Advantages e-commerce offers the merchant also include the ability to change prices, and even an entire business structure, just by making changes to a website. A merchant can try several different methods of online promotion and marketing, and track each one to see which works best. The ability to quickly adapt to trends and adjust sales efforts is one of the chief advantages e-commerce offers over traditional marketing and promotional methods. If a print ad or even television commercial isn’t giving you results, there’s little you can do. But a banner ad online can be changed and tweaked until results are more favorable. Customization is one of the advantages e-commerce offers merchants and consumers. Web sites can be designed to offer recommendations based on a customer’s last viewed or purchased items.

The ability to shop without having to stand in line or pay for gasoline is also one of the chief advantages e-commerce offers today.

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Fear and Marketing the Swine Flu

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